SERVICES

We help you make your expeditions safer without depreciating the experience.

1. PLANNING

a. Risk Management

Expeditions are inherently risky. If they weren't, they wouldn't be good adventures. Even still, you shouldn't be needlessly or unconsciously accepting risk.

Weve developed a proprietary Risk Management Framework we've called "CLEMS". CLEMS is a comprehensive risk management framework, incorporating commercial, logistics, ethical, medical, and security risks.

CLEMS adopts the approaches specified in ISO 31000 Risk Managment, and is informed by our experiences in planning military operations and our work supporting clients in high-risk environments.

In practice, a lot of aspects of risk management will be invisible to your clients. Your clients will benefit from the exhileration of participating in what they perceive to be a potentially risky adventure, while you as the expedition planner can relax somewhat knowing that you have effective controls in place.

Of course, not all risks can be completely mitigated, which is why effective contingency planning is essential.

b. Contingency planning

Based on the outcomes of your expedition risk assessment, we'll assist you to develop a range of contingency plans to ensure that you and your expedition teams are fully prepared for potential risk scenarios.

We can also advise you on options to mitigate risk through a range of operational and field techniques. These could include the use of in country resources, quick response capabilities, and caching, amongst others.

c. Security planning

Based on the outcomes of your risk assessment, we can assist you to plan any other additional security measures required. These could incorporate selecting secure accommodation, transport security, and the use of local security vendors.

For some locations, good operational security is essential to prevent the wrong people from being alerted to your expedition. We can guide you on the steps you can take to lower your profile and reduce the risk to your expedition team.

d. Training

Having documented policies and procedures are next to useless unless you are completely confident that you are able to apply them in practice.

We can provide training in expedition risk management, contingency planning, and evacuation operations.

We can deliver this training to expedition planners, expedition team leaders, or expedition teams.

Training can be done at your facility, remotely via video, or at the trialhead with your expedition team.

e. Exercises

Exercises are a fundamental part of our work, and we consider them to be an essential aspect of good expedition risk management and planning.

Our exercises will walk you through each stage of your expedition, presenting different scenarios that will stress test your plans. We'll support you as you work through your problem solving process, and as you build procedures to mitigate the risks we surface during the exercise.

We can run exercies with your expediton planning team (or organisers), with team leaders, or with the expedition team itself.

f. Insurance

Not all insurers will cover higher-risk activities, and many insurance companies won't provide any coverage or support in higher-risk locations.

Those insurers that may offer to provide coverage, won't have the capability to support your team on the ground if you need assistance.

We've identified the insurers that will, and are pleased to be able to refer their services to you.

CASE STUDY

Risk management planning for an expedition in Afghanistan

In 2019 and 2020 we worked with a specialised expedition group leading teams into Afghanistan. Rather than taking the usual route through Tajikistan, this group was going to enter the country via Kabul. This demanded a highly granular approach to risk management.

2. RESPONSE

a. Advisory services

If your expedition teams get into trouble, you can contact our crisis management specialists to get advice on options to move forward.

We recommend you engage with us as early as possible into an incident. The longer you wait, the longer the impacts of sub-optimal decision-making can compound and make the situation potentially unrecoverable.

b. Fly in support

If your teams require additional support, and your own resources are stretched, we can deploy a team of experienced specialists into the field to assist with logistics, communications, or other support.

This support is available on a case-by-case basis, and is highly dependent on the nature of the situation and travel options available at the time.

CASE STUDY

Evacuations from Nepal in 2015

After a major earthquake in Nepal, we deployed a team into Kathmandu on one of the first available flights. Once on the ground, we worked with insurance companies and foreign embassies to plan and execute evacuations to extract expedition teams from remote areas of the country. This included locations that had been cut off as a result of landslides.

3. RECOVERY

a. Medical evacuations

We can assist you to plan medical evacuations, from the incident site to the trailhead, and from the trailhead to a hospital or an airfield.

We'll help you to realistically integrate air evacuation into your planning, including the use of local helicopters and fixed wing aircraft.

As part of this process we can also conduct a series of exercises designed to identify any weaknesses in your medical planning. Better to identify weaknesses on your plans before your teams are in the field, than once they are far from support.

We have partnered with insurance companies whose policies incorporate medical and security evacuations. If needed, we can help you get in touch with the right people to make sure you have the right policies in place.

b. Security evacuations

In cases where your expedition teams are faced with security threats, including civil unrest or armed groups, we can help to develop security evacuation plans to get them out of the area and to a safe location.

These evacuation plans can also be executed in the event of a natural disaster, where your team may be trapped as a result of the effects of an earthquake or other event.

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